Terms of service

Last updated: 16 July 2026

Welcome to Clover & Lore.

These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

Clover & Lore is an online retailer offering thoughtfully designed keepsakes and gifts inspired by Irish tradition.

For any questions, please contact us at:

Email: hello@cloverandlore.com

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have permission from a parent or guardian.

3. Products

We take great care to ensure all product descriptions, photographs and pricing are accurate.

However:

Colours may vary slightly between screens.
As our products are handcrafted or finished with antique-style detailing, slight variations may occur.
We reserve the right to improve or modify products without prior notice.
4. Personalised Orders

Customers are responsible for ensuring all personalised messages are accurate before placing an order.

We print personalised messages exactly as submitted and cannot accept responsibility for spelling or grammatical errors provided by the customer.

Personalised products cannot be cancelled or returned once production has begun unless faulty or damaged.

5. Pricing

All prices displayed on our website are shown in GBP (£) unless otherwise stated.

Prices may change at any time without notice.

The price charged will always be the price displayed at checkout.

6. Payment

Payment is required in full before orders are dispatched.

We accept payment through the payment methods displayed during checkout.

All payments are processed securely by our payment providers.

7. Shipping

We currently ship throughout the United Kingdom and the European Union.

We aim to dispatch all orders on the next working day.

Delivery times are estimates only and may vary due to courier delays or circumstances outside our control.

8. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms of Service.

Please refer to our Returns & Refunds Policy for full details.

9. Intellectual Property

All content on this website, including but not limited to:

Product designs
Branding
Logos
Photography
Product descriptions
Graphics
Website content

is owned by Clover & Lore or used under licence.

You may not reproduce, copy or distribute any content without our prior written permission.

10. Acceptable Use

You agree not to:

Use our website unlawfully
Attempt to interfere with the operation or security of the website
Submit false or misleading information
Infringe our intellectual property rights
11. Limitation of Liability

To the fullest extent permitted by law, Clover & Lore shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

12. Force Majeure

We shall not be liable for delays or failure to perform our obligations where caused by events beyond our reasonable control, including but not limited to:

Natural disasters
Industrial action
War
Government restrictions
Supply chain disruptions
Courier delays
13. Privacy

Your privacy is important to us.

Please refer to our Privacy Policy for information on how we collect and use your personal data.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be published on this page with an updated revision date.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the business operating Clover & Lore.

Any disputes shall be subject to the jurisdiction of the appropriate courts.

Contact Us

If you have any questions regarding these Terms of Service, please contact:

Clover & Lore

📧 hello@cloverandlore.com